Terms & Requirements to be Phil

Welcome to Phil and Go.

We’re excited you’re interested in helping us make re-fueling a better experience for passenger vehicles across the United States. We know you’re a go getter and self-starter and just want you to know a bit about us and about the basic requirements and all necessary materials to become a Phil.

Who are we?

We are a small group of people who remember the day when full service reigned across the land. We recognize that full-service gasoline can be expensive. We realize that making things simple is great in a world where everyone is busy. We understand that leveraging technology we use every day is the best way to get this done.

Our goal is to provide a cheap, safe, and fast way to fuel any car driver without them ever stepping out of their car, or even rolling down their window. Phil and Go, LLC was founded to take away one of the pain points of modern life – getting out of your car to refill using a dirty pump.

The Basic Requirements to join us.

The basic requirements to become a Phil are:

• Positive and fun personality.
• Clean and neat appearance and willingness to wear the appropriate gear.
• Pass our safety training program and agree to operate with safety always in mind.
• Hold a valid driver’s license in the state you are pumping fuel.
• Have a US Social Security Number.
• You must be 16 years or older.
• Pass a background check and agree to on-going screening as discussed below.
• Have access to a smartphone that can download and run the Phil app.

We reserve the right to deny any application for any reason at our sole and exclusive discretion. We also reserve the right to discontinue our relationship with any Phil for any reason at our sole and exclusive discretion.

We want every fill up to be safe for you and the drivers.

Our vision is to provide millions of drivers with simple and safe refueling service every single day. Our goal is to ensure every one of them is safe and comfortable from start to finish. That’s why we want every Phil to think first about safety, both for themselves and for our customers.

1. You agree that you will not violate any federal, state, or local law, or process or protocol to ensure your safety and the safety of our customers.
2. You agree that you will focus on safety for yourself and others. That means following federal, state, and local laws, and abiding by all of our policies and training.
3. You understand that if we update the training materials, you must re-train or your profile is subject to deletion or being turned off until you complete the training.

It’s key that you are respectful and helpful.

Phil and Go is built on the power of a diverse and inclusive community. We want to work with everyone and serve everyone. To maintain the strength of our community, we ask you to treat everyone you meet through Phil and Go with dignity and respect.

Do not do anything to endanger, threaten, or harass any other person you meet on or through the platform. We also want you to feel confident. You should know that we want you to succeed as a Phil.

Help protect and improve the Phil and Go community by alerting us to any situation that makes you feel uncomfortable. When reporting an incident to Phil and Go, provide as many details as possible — the more information we have, the faster we can address your concern.

If the situation is life threatening or you ever feel endangered, please contact 911 first. If you ever report an incident to 911, let us know so we can work with law enforcement and take appropriate action.

If you think of a better way to help our customers, please let us know. We want to learn from everyone and know that our business will get better as you pump more gas.

You agree to on-going background checks.

As part of your onboarding, you agree to allow Phil and Go to conduct a criminal background check. Applicants must provide a valid US social security number in order to undergo the criminal background check, which is conducted by a third-party company, Checkr, Inc. The background check searches national and county-level databases, as well as local courthouse records, for convictions throughout your adult life. This check also searches the United States Department of Justice Sex Offender Registry and the Federal Criminal Records database.

The results of the background check are reviewed by Phil and Go and assessed against applicable regulations and Phil and Go’s internal safety criteria. You may be ineligible to participate with the Phil and Go platform if, at the time of your application, your background check results reveal that you:

• Are listed on the National Sex Offender Registry database;
• Have been convicted at any time of a disqualifying violent crime (such as homicide, kidnapping, human trafficking, arson, burglary, carjacking, robbery, or aggravated assault);
• Have been convicted at any time of a sexual offense (such as rape, sexual assault, or child pornography);
• Have been convicted at any time of an act of terror;
• Have been convicted of driving under the influence of alcohol or drugs in the past seven years, or longer in some jurisdictions;
• Have been convicted of a disqualifying fraud-related offense in the past seven years for most jurisdictions, although this time frame may be longer, or shorter, in certain jurisdictions;
• Have been convicted of a disqualifying drug-related offense in the past seven years for most jurisdictions, although this time frame may be longer, or shorter, in certain jurisdictions; or
• Have been convicted of a disqualifying theft or property damage offense in the past seven years for most jurisdictions, although this time frame may be longer, or shorter, in certain jurisdictions.

Please be aware that laws governing disqualifying convictions vary significantly by state and city, and the above list is not inclusive of all disqualifying convictions. You may be found ineligible to pump fuel for Phil and Go based on other types of records.

Phil and Go requires an up-to-date background check to remain on the platform. Phil and Go will update our information at our discretion. We will contact you if issues arise which change your ability to participate.

After onboarding, Phil and Go enrolls all active Philers in continuous monitoring of criminal records, which notifies Phil and Go of new pending criminal charges or convictions.

Phil and Go reserves the right to disqualify a Philer at any time, in compliance with applicable law, should their background check reveal any disqualifying offense or for any other safety-related reason at the sole discretion of Phil and Go.

If your background check reveals potentially disqualifying information, you will receive a copy of the report via email along with instructions on how to dispute the results. Keep in mind that on-boarding and background checks may take several weeks to process.

You understand that the provided debit card is only for this activity.

Phil and Go will provide you with a limited-funding debit card that you can use to pay for the gasoline at the pump related exclusively to drivers who schedule and use Services through our Phil and Go App. This debit card shall only be used to perform Services purchased by drivers through the Phil and Go platform and any other usage shall be grounds for immediate termination of the arrangement for you to operate as a Phil.

If you lose your assigned debit card, you will be charged for a replacement card, and it may take up to one (1) month or more for the new card to arrive. During that time, you will not be able to operate as a Phil. You agree that you will not loan your card to anyone and that only you will use the debit card we provide to you.

Operating as a Phil is a privilege and our platform is built for your success. Debit card funds do not belong to you. All debit card funds belong solely to Phil and Go and you shall have no claims on those funds at any time.

You agree to follow our No Weapons policy.

Phil and Go has a strict "No Weapons" policy, which includes times that you are pumping gas or are active for Phil and Go, as well as times that you are visiting or meeting any Phil and Go contractor or employee.

This means that, even in places where it is legal to carry a weapon, we ask that you do not carry a weapon.

We approach this from a community perspective. The mere presence of a weapon might make another community member distressed and fear for his or her own personal safety. Phil and Go respects the rights, safety, and well-being of all community members.

The term “weapon” includes but is not limited to: firearms of any kind; handguns; stun guns; explosives; knives; sling shots; tasers; or any other items that may be identified as weapons under federal, state, or local law. Phil and Go reserves sole and final judgment on what else may constitute a "weapon."

Any violation of this No Weapons Policy may result in the immediate termination of your Independent Contractor relationship with Phil and Go, with or without notice, and at the sole discretion of Phil and Go.

If you have any questions about whether various items could be considered a "weapon" under this policy, please e-mail PhilSupport@PhilandGo.com.

The general policy above does not apply to authorized security personnel contracted or employed by Phil and Go or to law enforcement personnel.

You agree we want every location to work for everyone.

While you are acting as a Phil, working on your own time and for yourself, please realize that we are here to help facilitate the interaction between yourself and as many drivers as possible.

Sometimes, for a variety of reasons, it is better for our community to find another location or find another time to offer services. Therefore, you understand that Phil and Go, in its sole discretion, may make a specific gas station unavailable or discontinue some or all services for a period of time. Phil and Go is committed to working with you and finding solutions in the event of any such changes.

You will keep us informed of your contact information.

Phil and Go needs you to keep your information current and available at all times so we can update you about our activities, notify you of changes and opportunities, and provide timely updates and payments. You agree that at all times you will keep your current mobile phone, email address, and contact information correct in our systems.

You agree that we may text you and send you messages and, depending on your carrier, this may cost you a fee. Phil and Go is not responsible for any such fees or expenses.

You understand that you are not an employee.

Phil and Go is a service that brings together drivers who want a better and cleaner full-service fueling and you – a Phil. We only provide a platform for you to connect with those drivers and help you provide the high-quality, safe, and secure support for these Services.

Phil and Go does not employ you and nothing stated herein creates an employment arrangement. You are not an agent, partner, joint venture, or employee of Phil and Go and you have no authority to bind or otherwise obligate Phil and go in any manner nor shall you represent to anyone that you have a right to do so.

You will comply with all federal, state and local laws requiring any licenses, permits, and certificates necessary to perform your duties as a Phil.

Phil and Go is not be responsible for: withholding FICA, Medicare, Social Security, or any other federal or state withholding taxes from any payments to you; making federal or state unemployment compensation contributions on your behalf; and the payment of all taxes incurred related to while performing your duties as a Phil, including all applicable self-employment taxes.

You understand that you will receive federal tax information from Phil and Go and we will provide information to the government that is required. It is your responsibility to do whatever you need with this information and we do not provide any guidance or support. Upon request, you must provide Phil and Go with proof that you have made all applicable tax payments.

Further, you are not entitled to unemployment compensation.

But remember, the fact that you are not an employee doesn’t mean that you shouldn’t strive to provide the best service possible and in a manner that is safe and professional manner. Remember, drivers will be sending reviews to your account and other drivers may decide to stop by if they see great reviews.

You will get paid for the work you perform.

You are your own boss. That means that you can decide when and where you work, subject to the other provisions of this arrangement. It also means that you must pay your own taxes, if any, to local, state and federal governments based on your earnings.

Phil and Go will pay you at the end of every week on Friday before 5:00pm for all of your activity through the end of the prior Wednesday. Phil and Go uses advanced payment processing technologies that can move money directly to your personal debit card or bank. You agree to use that technology so we can get you your money efficiently.

We will pay you a Gas Filling Fee for each car for which you pump fuel. You understand that we may increase or decrease the Gas Filling Fee at different times so you know when it may be more valuable for you to come out and fill up cars with fuel. Changes to the Gas Filling Fee are typically based on how many drivers we think will be wanting your help. This means that we can change price daily or even every hour.

You can always check the current Gas Filling Fee with us by sending an email to GasFillingFee@PhilandGo.com and we will do our best to respond within 15 minutes so you will have the most up-to-date Gas Filling Fee information. We may also push out updates regarding the Gas Filling Fee through text messages and other notifications to your smartphone.

You must wear the recommended uniform.

Phil and Go will provide you with a uniform to use while you are helping drivers get their gas fueling service. It is your responsibility to maintain this uniform and to obtain replacement uniforms at your own expense to maintain your appearance in line with our guidelines.

All materials beyond the initial uniform are at your expense. Phil and Go is committed to keeping replacement costs as low as possible.

Keeping your uniform neat and clean helps to make drivers feel safe and secure, earning you more opportunities to help fill and ultimately, making you more money.

A New Service.

Phil and Go is committed to the business. But as with everything today, it is uncertain if we will continue to operate or allow operations in any specific area or jurisdiction. You understand that Phil and Go, LLC may terminate Services as it sees fit and at its sole and exclusive decision. We will attempt to keep you informed of any decisions related to our business.

Any other questions?

Phil and Go is always interested in hearing from you. We would like you to feel comfortable asking questions and making sure we’re doing our best for you and for the drivers who trust you.

If you have ideas, questions or thoughts on what’s happening, please contact us via e-mail at Help@PhilandGo.com.